| Knowledge base
We publish and continuously update the UniAlarm technical information, troubleshooting and other important tips and tricks of the systems on our website. We do our best to formulate descriptions with the greatest possible detail to the resolutions of the most frequent problems in our knowledge base. We can help you in the following topics: If you have not found a solution to your problem and you have a support subscription, you can ask your question personally via our ticketing system. Our colleagues will help you solve the problem. FAQ
Among the Frequently Asked Questions you can find the questions and answers in connection with the system in categories. For example, before purchase, you can research the compatibility of the given functions, protocols and devices. The 10 most commonly viewed questions:
Ticketing  We provide our customers with a support service based on a number of different, highly available SLA. With the help of our Ticketing system the service assistance or troubleshooting is visible and trackable even by our customers.If you are not a customer yet, and have not found an answer to your question, please contact us on any way you like, or you may visit a distributor nearest to you. |
UniAlarm Standalone
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UniAlarm Dispatcher A-Z
The UniAlarm Dispatcher allows of a full-scale, manufacturer-independent signal-distribution.
Remote monitoring service providers, authorities, fire departments and building managers can equally use it. With the help of the UniAlarm Dispatcher, a highly available signal-distribution network can be established from independent systems or networks. The system is independent from the individual remote signaling devices and supports almost all internationally used protocols.| Remote control companies | Authorities | Property management |
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